Privacy Policy

Data Controller
JIGSAW

Collected Personal Data
Account Information: Name, username, email address, password, and any other information you provide when creating or updating your account.

Journal Entries: Any content, including text, images, or files, that you share as part of your journaling activities.
Contact Information: Additional information such as phone number or postal address, if you provide this for support, billing, or communication purposes.
Usage Data: Information on how you interact with our platform, including log data, device information, IP addresses, browser type, operating system, and referring URLs.
Payment Data: If you subscribe to premium features, we may collect billing and payment information through our payment processors. We do not store full payment card details on our own servers.
Communication Records: Emails, customer support messages, and any feedback or queries sent to us directly.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies for authentication, functionality, performance, analytics, and marketing.

Purpose of collecting data

Account Creation and Management: To allow you to register, log in, and manage your user account.
Service Delivery: To provide, personalise, and improve the experience.
Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
Security: To protect the integrity, availability, and confidentiality of our Service and users' accounts.
Analytics: To monitor, analyse, and enhance the quality and performance of our Service.
Marketing and Communication: To send you updates, newsletters, and promotional materials if you have consented to receive them.
Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights or the rights of others.